Unlock Savings and Efficiency with Remote Computer Support
Experience the perfect blend of cost savings and efficiency with our remote computer support services. Say goodbye to unnecessary expenses and downtime while ensuring your tech issues are resolved promptly.
Lower service fees and reduced travel expenses lead to cost savings. Save up to 50% compared to traditional shop prices
Save time by resolving issues quickly without in-person appointments.
Choose and pay for the specific services you need, avoiding unnecessary expenses.
Seamless Remote Support
Tailored remote solutions for all
For our cherished private clients, we provide personalized solutions and dedicated support to enhance your computing experience and safeguard your digital world.
For our valued commercial partners, we offer comprehensive services and cost-effective solutions tailored to boost productivity and efficiency in your business operations.
We offer flexible support plans. Our approach allows you to select the specific services you need, eliminating unnecessary expenses and ensuring you receive top-notch support.
Fast and Efficient Solutions
Common Computer Issues We Resolve Remotely
General system performance optimization
Optimizing system performance by cleaning up unnecessary files, adjusting settings, and addressing memory issues.
File and Data Recovery
Assistance with recovering lost, deleted, or corrupted files through remote tools and techniques.
Assistance with setting up, troubleshooting, or configuring email clients and accounts.
Resolve keyboard problems, including key mapping issues, remotely, ensuring your keyboard inputs are accurate.
Virus and Malware Removal
Remote technicians can scan and remove viruses, malware, and spyware to improve system security.
System Updates and Patching
Remote technicians can manage system updates and apply patches to ensure your operating system and software are up-to-date and secure.
Screen Resolution Adjustment
Remotely assist users in adjusting their screen resolution for better visibility.
Password Resets and Account Recovery
Help with resetting passwords, recovering accounts, and regaining access to locked or forgotten accounts.
Seamless Remote Resolution of Website Problems
Common Website Issues We Resolve Remotely
Server and Hosting Configuration
Optimize server and hosting settings for improved website performance.
Broken Links and Navigation Issues
Identify and fix broken links and navigation problems for seamless user interaction.
SSL Certificate Installation and Troubleshooting
Secure your website with SSL certificates and resolve related issues.
Website Backups and Recovery
Set up regular backups and recover your website in case of data loss.
Domain Name and DNS Configuration
Resolve issues related to domain names and DNS settings.
Database Connection and Error Resolution
Address database connection issues and error messages.
CMS Software Updates and Maintenance
Keep content management systems updated and well-maintained.
Form and Contact Page Functionality
Ensure your contact forms and submission systems work smoothly.
Committed to Excellence, Connecting the Future Together.
At BugFix.ie, with 25 years of experience, including our beginnings in a local computer repair shop, we’re your trusted experts in computer troubleshooting and website bug resolution. Based in Cork, we offer unbeatable prices and ensure secure payments in every transaction, all while delivering tailored solutions and exceptional service. Join us as we continue our 25-year journey of excellence, effectiveness, and unwavering commitment to quality. Contact us today to experience the difference for yourself.
Hours spent killing bugs
“I can’t thank BugFix.ie enough for their excellent remote computer repair service. I had a stubborn virus that was causing havoc on my computer, and their team worked tirelessly to eliminate it. Their expertise and professionalism were truly impressive. Highly recommended!“
“BugFix.ie is a reliable and trustworthy remote computer fixing company. I had concerns about data security, but they ensured that my information was safe throughout the repair process. Their transparency and professionalism are commendable.“
“I was hesitant at first about remote computer repair, but BugFix.ie exceeded my expectations. They fixed my slow and unresponsive laptop, and it’s now running like new. The convenience and affordability of their service were outstanding.“
Frequently Asked Questions
What is remote computer repair, and how does it work?
Remote computer repair is a service that allows our experienced technicians to access and fix your computer or laptop over the internet. You grant us permission to securely connect to your system, diagnose the issues, and resolve them remotely. This process is safe and efficient, and you can watch the repairs as they happen.
Is my data safe during a remote repair session?
Yes, your data is completely safe. We use secure and encrypted connections to ensure the confidentiality and integrity of your files. Our technicians only access the necessary areas of your computer to perform repairs, and we do not access or copy any personal data without your consent.
What types of computer problems can you fix remotely?
We can address a wide range of computer issues remotely, including virus removal, software problems, system optimization, email setup, driver installation, and more. However, hardware issues require in-person attention.
Do I need to have any specific software installed on my computer for remote repairs?
No, you don’t need any special software. We will provide you with a secure, one-time access link when you request a remote repair session. You simply need an internet connection and a compatible web browser.
How long does a typical remote repair session take?
The duration of a remote repair session depends on the complexity of the issue. Simple problems can be resolved in as little as 5 minutes, while more complex issues may take longer. We aim to fix your computer as quickly as possible while ensuring quality work.
What are the costs associated with remote computer repair?
Our pricing depends on the type and severity of the issue. We offer transparent pricing, and you’ll know the cost upfront before we begin the repair. There are no hidden fees, and we only charge for the work performed.
Do you offer a satisfaction guarantee for your remote repair services?
Yes, we stand behind our services. If you’re not satisfied with the results of the remote repair, please let us know, and we’ll do our best to address your concerns. Your satisfaction is our priority.
Can I watch the technician while they work on my computer remotely?
Yes, you can observe the entire repair session on your screen as our technician works on your computer. This transparency ensures you can see exactly what’s being done to fix your system.
What if my internet connection is unstable or my computer won't boot? Can you still help remotely?
If you’re unable to access the internet or your computer won’t start, we may not be able to assist remotely. In such cases, we recommend contacting our support team for alternative solutions or in-person services.
How do I request a remote computer repair session?
To request a remote repair session, simply visit our contact page and follow the instructions to schedule an appointment. Our team will get in touch with you to confirm the details and arrange a convenient time for the repair.